The Department of Homeland Security said Monday that a hotel affiliated with Hilton canceled reservations for U.S. Immigration and Customs Enforcement agents in Minnesota. In a post on X, DHS shared a screenshot indicating that a Hampton Inn in Lakeville, south of Minneapolis, informed federal officials that it was “not allowing any ICE or immigration agents to stay at our property.”

Hilton clarified that it does not own or operate the hotel in question. As a result, the company’s shares fell by nearly 2.5% on Monday.

“This hotel is independently owned and operated, and these actions were not reflective of Hilton values,” Hilton said in a statement to Business Insider. “We have been in direct contact with the hotel, and they have apologized for the actions of their team, which was not in keeping with their policies.”

“Hilton’s position is clear: Our properties are open to everyone and we do not tolerate any form of discrimination,” the statement added, per Business Insider.

Everpeak Hospitality, the hotel’s owner, noted in a statement Tuesday that the incident was “inconsistent with our policy of being a welcoming place for all.”

“We are in touch with the impacted guests to ensure they are accommodated,” the statement went on to say, per BI. “We do not discriminate against any individuals or agencies and apologize to those impacted.”

Hilton’s largest known shareholders are Vanguard and BlackRock, which own approximately 10.6 percent and 8.5 percent of the company’s common stock, respectively, according to Hilton’s 2025 proxy statement.